All users of SRCT systems must agree to George Mason's University's Responsible Use of Computing Policy and abide by all other university policies. Usage is restricted to Mason affiliates.

Systems are generally owned by the Commonwealth of Virginia, and may be subject to additional policies and laws. Services are provided best-effort, and users are not entitled to or guaranteed access. Access may be removed at any time, at the discretion of Systems Administrator and SRCT.

In addition, individuals given advanced access to administer and manage SRCT systems or resources must agree to the System Administrator's Code of Ethics, as defined by LISA.

Handling abuse

Misuse of SRCT systems should be addressed by emailing the system maintainer. SRCT members will investigate the issue and take corrective action as deemed necessary. This may include disabling user access, taking down content, etc to ensure SRCT serves the educational goals of the University. Abuse reports may be forwarded to Mason's StopIt team if appropriate.

System maintainers are the primary point of contact for urgent issues.

Handling service interruptions

SRCT will make an effort to let users know about known service interruptions ahead of time. In case of sudden outages, updates will be provided as soon as information is available and a full post-mortem will be posted. Mailing lists for this to be determined.